Privacy Policy

This Privacy Policy explains how Arace Insurance Group LLC (“Arace Insurance Group, ” “we,” “us,” or “our”) collects, uses, and shares information when you visit https://araceinsurance.com, request a quote, or otherwise interact with us. By using our site or submitting your information, you agree to the practices described here.

Information we collect

We collect information you provide directly, including:

• Contact details such as your name, phone number, and email address.
• Quote and policy information such as your ZIP code, the type of coverage you're seeking, current carrier, and any details you share in a message.
• Communications you send us by form, phone, text, or email.

We also automatically collect limited technical data (such as IP address, device, and basic analytics) when you use our website.

How we use your information

• To prepare insurance quotes and shop coverage on your behalf.
• To contact you about your request by phone, text message, and email, including automated or autodialed communications where you have consented.
• To service policies, process requests, and respond to questions.
• To comply with legal, regulatory, and underwriting requirements.
• To improve our website and services.

SMS / text messaging

When you provide your phone number and check the consent box on our forms, you agree to receive calls and text messages from Arace Insurance Groupregarding your quote or policy, including via automated technology. Consent is not a condition of purchase. Message and data rates may apply, and message frequency varies. You can opt out of text messages at any time by replying STOP, or reply HELPfor help. Opting out of texts does not remove you from other communications you've requested.

We do not sell or share your mobile opt-in or phone number with third parties or affiliates for their own marketing purposes.

How we share information

We share your information only as needed to provide our services, including with insurance carriers, wholesalers, and underwriting partners to obtain quotes and place coverage; with service providers that help us operate (such as hosting, communications, and analytics vendors); and as required by law or to protect our rights. We do not sell your personal information.

Data retention & security

We retain your information for as long as needed to provide our services and meet legal and regulatory obligations. We use reasonable administrative, technical, and physical safeguards to protect your information, though no method of transmission or storage is completely secure.

Your choices

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications, by contacting us using the details below. We will respond consistent with applicable law.

Children's privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision.

Contact us

Questions about this policy or your information? Contact Arace Insurance Group at leo@araceinsurance.com, by phone at (413) 841-1315, or by mail at 340 SE 3rd Street, Miami, FL 33131.